Shared, not scattered
All numbers and all chats in one inbox. No more forwarding screenshots from personal phones.
Reply to every lead from a shared WhatsApp Business API inbox — multiple numbers, automatic assignment, a 24-hour window timer and the lead's full history beside every chat.
Official WhatsApp Business API · keeps your numberA shared WhatsApp inbox lets a whole team reply from one or more WhatsApp Business numbers. Each chat is assigned to an owner, colleagues see the full history, and managers see who is waiting for a reply. salestrack's inbox runs on the official WhatsApp Business API and links every chat to a lead, a pipeline stage and the ad it came from.
All numbers and all chats in one inbox. No more forwarding screenshots from personal phones.
Assignment rules give each chat to one person, and Unassigned shows anything that slipped.
A 24-hour timer on every chat, plus approved templates ready when it closes.
Stage, value, source ad, notes and follow-ups beside the chat.
Saved answers for prices, locations and booking links with one slash.
Mask phone numbers for chosen roles and log every action.
With coexistence, the same WhatsApp Business number works in the app on your phone and in the salestrack inbox at the same time. Switch views to see the same conversation in both places.
Use Meta's embedded signup inside salestrack. Keep the WhatsApp Business app if you want.
Add salespeople and set who sees all leads, a branch, or only their own.
Route chats by keyword, ad name, branch or round robin.
Every new chat becomes a lead with an owner and a timer.
Starter includes one number and Growth includes more [CONFIRM]. Extra numbers are $10 a month each, all in the same inbox.
Your whole team. Each chat has an owner, and colleagues can see the history, add notes and @mention each other.
WhatsApp lets businesses send free-form replies for 24 hours after the customer's last message. After that you need an approved template. salestrack shows a timer on every chat so nobody misses it.
Yes. salestrack connects through Meta's official WhatsApp Business Platform as a Meta tech partner, so there is no ban risk from unofficial tools.
Yes. Salespeople can reply to chats from their phone, and with coexistence the WhatsApp Business app keeps working on the same number.
Yes. Share images, documents and other media from the inbox, within WhatsApp’s rules.
The app is for one phone and a few devices. The WhatsApp Business API, used by salestrack, supports a shared team inbox, automation, broadcasts and integrations.
Yes. Chats are on your company number in salestrack, not on a personal phone, so history stays with the business.
salestrack serves teams in India, the UAE, Qatar, Bahrain, Kuwait, Saudi Arabia, Africa, the United Kingdom and North America, with support on WhatsApp and email.
Email info@salestrackcrm.com or WhatsApp +91 80860 14345.