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For travel agencies

Turn package enquiries into confirmed trips.

Travellers enquire from ads and compare quotes on WhatsApp. salestrack replies first, routes by destination, follows up on quotes and shows which campaigns produce bookings.

Holiday packagesUmrah and HajjCorporate travel
Fatima S. · Bali family tripInstagram · Bali packages
Need a 5-night Bali package for 2 adults and 2 kids in December. Price?
Happy to help. Our family package starts at ₹68,000 per person. Shall I send 3 options?
Enquiry
Quote sent
Advance paid
Travelled
Routed to Asia desk in seconds · example

What is a travel agency CRM?

A travel CRM tracks package enquiries through quotes, advances and travel dates, by destination and agent. salestrack does it on WhatsApp and shows which ads produce confirmed bookings.

IndiaUAE · GCCAfricaUKN. America
The leak

Travellers ask five agents the same question

Slow quotes lose bookings

The first good quote usually wins.

Quotes never followed up

"Let me discuss with family" goes cold.

Seasonal ad spend, unclear ROI

Which destination campaigns actually sell?

How salestrack helps

Built for quote-driven sales

Routing
"Bali", "Thailand"Asia desk
"Dubai"Middle East desk
"Europe"Europe desk
Lead assignment →
A day with salestrack

A family-trip enquiry, from ad to advance

  1. 10:20 pm Enquiry from Instagram The AI asks dates, travellers and budget.
  2. 10:22 pm Routed to the Asia desk The "Bali" keyword assigns it.
  3. Next morning Three options sent The agent shares PDFs from the inbox.
  4. Day 3 Advance paid Early-bird reminder closes the booking.
Measure what matters

The numbers travel teams track in salestrack

Every number below is built in — no spreadsheets, no exports.

Cost per booking
Ad spend divided by confirmed trips, by destination.
Quote-to-advance rate
How many quotes turn into paid advances.
Quote turnaround time
How fast agents send options.
Revenue by destination
Which campaigns bring the most revenue.
Ready-to-use WhatsApp templates

Messages your travellers will answer

Marketing

Quote follow-up

Hi {{1}}, just checking if you had a look at the {{2}} options. Early-bird pricing ends Friday.

Utility

Trip documents

Hi {{1}}, your tickets and hotel vouchers for {{2}} are attached. Have a great trip.

Marketing

Seasonal offer

Hi {{1}}, December packages to {{2}} are filling up. Want me to hold a few options?

Browse the template library

FAQ

CRM for travel: frequently asked questions

Can I send quotes as PDFs?

Yes, share documents in the WhatsApp chat from the inbox.

Can I track advances?

Add "Advance paid" as a pipeline stage with deal value.

Does it handle seasonal spikes?

Yes. The AI agent replies first and rules spread leads across agents.

Is it available outside India?

Yes. It is available in India, the Gulf, Africa, the UK and North America.

What is the best CRM for travel agents?

One that replies to package enquiries instantly, routes by destination, follows up on quotes and shows bookings by campaign.

Can I manage Umrah and Hajj enquiries?

Yes. Use a dedicated pipeline and team with its own templates and follow-ups.

Can I send travel documents on WhatsApp?

Yes, tickets and vouchers as PDFs, or utility templates with links.

Can different branches share leads?

Yes. Route by destination or branch, with roles controlling who sees what.

Talk to us: info@salestrackcrm.com · WhatsApp +91 80860 14345

Get started

Close more. Chase less.

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1Sign up and verify by WhatsApp or email
2Connect your WhatsApp number in minutes
3Link Meta lead ads and start replying