Chatbots & workflows

WhatsApp chatbots and workflows, ready to use on day one.

Pick a ready-made chatbot or workflow for your use case, or build your own. Run chatbots, custom workflows and drip campaigns on any WhatsApp number you connect, including several numbers on coexistence.

Ready-made chatbots and workflows included
Chatbots · this week
Example
Lead qualifier botLive on 2 numbers
FAQ auto-replyLive
New lead dripRunning
Visit reminder workflowScheduled
Start with
Ready-made chatbots and workflows
Build
Custom workflows and drip campaigns
Numbers
Any connected number, several at once
Coexistence
Works with the WhatsApp Business app

What is a WhatsApp chatbot?

A WhatsApp chatbot replies to customers automatically: it answers common questions, asks what they need and passes them to the right person. In salestrack you can switch on a ready-made chatbot for your use case in minutes, or build your own, and run it on any WhatsApp number you have connected.

AIsalestrack AI agentreplies in seconds Is the 2BHK still available? Yes! Two units left.What budget should I share? Around 80 lakh Qualified · Hot
Chatbots & workflows walkthrough

Watch it work, step by step

A short recorded walkthrough of this feature inside salestrack: what you set up, what your team sees and what happens next.

  • Pick a use case. Choose a ready-made chatbot or workflow.
  • Make it yours. Edit the messages, questions and hand-over.
  • Choose numbers. Run it on one or several connected numbers.
Why it matters

Automation without starting from zero

Ready-made chatbots

Ready-to-reply bots for common use cases, ready to switch on.

Ready-to-use workflows

Proven workflows for different use cases, ready to edit and run.

Custom workflows

Build your own flow with triggers, messages, conditions and actions.

Drip campaigns

A series of messages over days, stopped when the lead replies.

Any connected number

Run chatbots on every WhatsApp number you connect.

Multiple coexistence numbers

Several numbers that still work in the WhatsApp Business app.

Ready-made

How do ready-made chatbots and workflows work?

Choose a chatbot or workflow made for your use case, change the wording to fit your business, pick the WhatsApp number it runs on and switch it on. No building from a blank page.

  • Templates for common use cases
  • Edit the messages and questions
  • Switch on per number
Ready to use
Welcome and qualify new leadsChatbot
Answer common questionsChatbot
Follow up leads who go quietWorkflow
Custom

Can I build my own workflow?

Yes. Start from a trigger such as a new lead, a keyword or a stage change, add messages, delays and conditions, and finish with an action such as assigning the lead or moving its stage.

  • Triggers, delays and conditions
  • Assign, tag or move the lead
  • Hand over to a person at any step
Custom workflow
TriggerNew lead from an ad
ThenWelcome + two questions
ThenAssign by answer
Drip campaigns

What is a drip campaign on WhatsApp?

A drip campaign sends a planned series of approved messages over days or weeks, for example after an enquiry or a visit, and stops as soon as the lead replies or opts out.

  • Messages spaced by days
  • Stops on reply or opt-out
  • Different drips by source or stage
Drip · after enquiry
Day 0Thanks + brochure
Day 2Answer a common question
Day 5Book a call or visit
Who uses it

One feature, three views

Each role sees what it needs. Pick a role.

Owners get replies around the clock

Every number answers new leads, day or night, without extra staff.

  • Leads answered by bots
  • Workflows running
  • Leads handed to the team
Before and after

What changes for your team

Switch between a typical week without salestrack and the same week with it.

Ready-made chatbots answer the common questions
Every connected number replies instantly
One set of workflows across all your numbers
Drip campaigns run and stop on their own
How it works

Live in minutes

  1. Pick a use case

    Choose a ready-made chatbot or workflow.

  2. Make it yours

    Edit the messages, questions and hand-over.

  3. Choose numbers

    Run it on one or several connected numbers.

  4. Switch it on

    Watch replies and hand-overs in the inbox.

FAQ

Chatbots & workflows: frequently asked questions

What is the difference between a chatbot and the AI sales agent?

A chatbot follows the flow you set: buttons, questions and fixed answers. The AI sales agent writes free-text replies from your information. Many teams use a chatbot for the structured steps and the AI agent for open questions.

Do I have to build chatbots from scratch?

No. salestrack includes ready-made chatbots and ready-to-use workflows for different use cases. Pick one, edit the wording and switch it on.

Can I run chatbots on more than one WhatsApp number?

Yes. Chatbots and workflows can run on any number you connect, and you can connect several numbers.

Does it work with numbers on coexistence?

Yes. You can connect several numbers on coexistence, keep using the WhatsApp Business app on them and still run chatbots and workflows.

Can I build custom workflows?

Yes. Combine triggers, messages, delays, conditions and actions such as assigning a lead or moving its stage.

What is a drip campaign?

A series of approved messages sent over days or weeks that stops when the lead replies or opts out.

Do chatbot messages cost WhatsApp credit?

Replies inside the 24-hour customer service window are service messages, and template messages are charged per delivered message by Meta. The wallet shows the rates in the app.

Can a person take over from the bot?

Yes. Hand over at any step, or whenever the customer asks for a person; the chat lands in the shared inbox with its history.

More questions? Email harshad@dentobees.com or WhatsApp +91 80860 14345.

Get started

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2Connect your WhatsApp number in minutes
3Link Meta lead ads and start replying
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