What are the best Kommo alternatives for WhatsApp sales?

Kommo is a messenger-based sales CRM: leads, pipeline and chats from WhatsApp, Instagram, TikTok, Messenger and more sit in one place. People look for alternatives when they want monthly billing, a free plan, deeper Meta ads reporting, or a broader marketing suite. Facts below come from each company's own website, checked 1 November 2026.

What Kommo is good at

• A sales pipeline built around chat, with WhatsApp on every plan.
• Many channels: WhatsApp, Instagram, TikTok, Facebook Messenger and others.
• Salesbot automation and Kommo AI, including an AI sales agent, a CRM assistant and a booking agent.
• A large partner network; the site mentions 5,000+ partners, useful if you want local setup help.
• The site says 100,000+ clients use it in 100+ countries.

Plans are Base, Advanced, Pro and Enterprise, priced per user per month, with a 14-day free trial. The pricing FAQ lists a six-month minimum and says monthly payment is not currently available. Broadcasting and AI agents start on Advanced. See their pricing page for current prices.

Kommo alternatives compared

Tool	What its site focuses on	Consider it if
respond.io	AI conversation platform for B2C businesses across messaging channels, calls and email	You handle high volumes across many channels
Wati	WhatsApp team inbox, broadcasts, Astra AI agents and 100+ integrations	You want a WhatsApp tool that connects to your existing CRM
Gallabox	Omnichannel AI agents with pipeline management	You want AI agents across WhatsApp, Instagram, voice and web chat
HubSpot	Full marketing, sales and service suite; native WhatsApp on Professional plans	You also need email marketing, CMS and a service desk
salestrack (our product)	WhatsApp-first sales CRM with routing, follow-ups, targets and Meta ads ROI	WhatsApp is your main channel and you want monthly billing

How to choose

1. Count your channels. If Telegram or TikTok matter as much as WhatsApp, a multichannel tool fits. If WhatsApp is nearly everything, a WhatsApp-first tool is simpler.
2. Check the billing model. Per-user pricing grows with your team; compare total cost at your real headcount and term.
3. Look at ad reporting. Do you need cost per customer by Meta ad, or are lead counts enough?
4. Consider support. Partner-led setup versus direct vendor support.

When salestrack fits better

salestrack fits teams that mainly sell on WhatsApp from Meta ads: leads from Meta ads, Click-to-WhatsApp ads, Google Sheets and website forms come into one list, are routed and followed up, and reports show cost per customer by ad. Billing is monthly or yearly, and it starts free. If you need many messengers or rely on a local Kommo partner, Kommo may suit you better. See salestrack vs Kommo and pricing.